Work For Us

Some say we have the best job in the world here in Waitomo, as each day we wake up to deliver unforgettable experiences to our guests; be that jumping off subterranean waterfalls during a Black Water Rafting tour, enchanting guests with magical stories as we showcase natural wonders, or serving up some tasty kai (food) at our wonderful hospitality outlets in the heart of the region.

We are looking for passionate individuals to join us in showcasing the Waitomo region and its attractions to guests from around the world.

We have a wide variety of permanent and fixed-term roles available across Discover Waitomo's attractions and outlets.

Our Jobs


Food & Beverage Hospitality Services

The Waitomo Homestead sits in the heart of the community; serving honest, local, cuisine to guests from all over the world. 

If you're passionate about providing incredible hospitality experiences in a relaxed atmosphere with beautiful scenery, then this is the job for you.

Black Water Rafting Adventure Cave Guiding 

Our guides are exceptional people, coming from a variety of outdoor education & guiding backgrounds. They are legends. That wake up every day excited to kick off an adventure like no other; showcasing our underground world to international manuhiri.

If you’re a qualified outdoor recreational guide and interested in cutting your teeth as a Black Water Rafting guide, then get in touch!

Ruakuri Cave walk through

Ruakuri Cave Guiding 

Ruakuri Cave is New Zealand's longest guided underground walking tour and an experience like no other. Laced with myth and legend, our guides ensure that visitors have an experience to remember while taking them through this fascinating natural wonder.

If you're interested in being a part of this iconic experience, please get in touch.

Waitomo Cave Guiding, Retail & Customer Service Crew 

Guided since the late 1880s, the Waitomo Glowworm Caves is an iconic New Zealand attraction.

Work alongside a Guiding team made up of the first descendants that discovered the caves. Learn about New Zealand and its unique culture and geological environment.

We have work opportunities across our Guiding, Retail, and Customer Service teams. Please get in touch to learn more. 


Why work for us

- Take the opportunity to learn and immerse yourself in our unique culture based on fundamental Māori cultural values and see why Discover Waitomo is a wonderful place to work. The team at Waitomo are a shining example of guardians (kaitiaki) of our world-famous Cave Systems, as they are precious treasure (taonga) to the Ruapuha Uekaha Hapū and Aotearoa New Zealand. 

-  As kaitiaki of a unique cave and karst landscape, our care is world-leading and consists of partnering with the Department of Conservation to assist and educate our visitors (manuhiri) to reduce their carbon footprint and make their visit to Aotearoa safe, memorable, and unforgettable. 

- Our Crew takes pride in delivering the best possible customer experience, and while we don’t take ourselves too seriously we do take what do very seriously; delivering experiences that create a lasting impression. 

- You'll be a part of the thl global RV travel system - the largest motorhome and campervan rental network in the world with operations in five continents. 


About the Caves

Under the rolling hills of Waitomo lies a labyrinth of caves, sinkholes, and underground rivers. The Waitomo Caves are famous for their abundance of glowworms, extensive underground river systems, and stunning stalactites and stalagmites formations. The Waitomo Caves will transport you to another world.

While an incredible, true piece of New Zealand, Waitomo is more than just caves and glowworms. As a cultural hub that is rich in Māori history and legends, become connected with the true New Zealand as you help people explore this iconic destination.